Refund policy

Faulty, damaged or incorrect items

If your item arrives faulty, damaged or isn't what you ordered, email us at mulgamarket@gmail.com with your order number and a few photos of the problem. We'll arrange a replacement, repair or refund, and we'll cover the cost of any return shipping.

Change of mind

We can't offer refunds for change of mind, so please check sizes, measurements and product details before ordering. If you have any questions about a product before you buy, just email us and we'll help.

We want you to love what you buy from Mulga Market. This policy explains what happens if something isn't right.

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.